AI Washing Is Masking an Insidious Labor Crisis
How much of AI is market-friendly spin?
Photographer: Bridget Bennett/Bloomberg
Singapore-based Crypto.com said last week that it was cutting 12% of its workforce, the latest company among a growing cohort from Atlassian Corp. to Block Inc. to cite artificial intelligence adoption for job losses.
But what’s lacking in these pronouncements is the evidence of how, exactly, AI is replacing workers. Comprehensive data on whether the technology is destroying jobs, lifting productivity or reshuffling routine tasks remain patchy at best. And that vacuum is being filled with fearmongering and market-friendly spin. It is undoubtedly reshaping how people work, but for governments and business leaders to effectively react, far more data and transparency is needed.
