Supply Lines

Global Trade Customers Ask Container Lines to Keep Digital Transition Moving

‘I feel like I’m working with Fred Flintstone,’ one customs expert said
A container is placed on a truck after being offloaded from a ship at the Port of Savannah in Savannah, Georgia, US, on Wednesday, March 11, 2026.Photographer: Megan Varner/Bloomberg
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Faced with new uncertainties and surcharges related to the Mideast conflict, the global trade community is asking container carriers to keep pushing forward on a pandemic-era effort toward digitalization and away from paper documents.

“The next 12 months represent a decisive window,” said a letter to a group of CEOs whose companies move about 75% of global container trade. “Without accelerated adoption, inefficiencies will persist, eroding customer confidence and increasing costs.”

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The April 8 letter asks carriers to implement clear standards for things like booking cargo and arrival notices, and was signed by dozens of trade groups, seaports and private companies including Tesla, Anheuser-Busch InBev and IKEA Supply, the Port of Los Angeles and the National Retail Federation.