An African Outsourcing Hub Wants a Piece of $413 Billion Sector
Proximity to Europe, English proficiency are among advantages.
Welcome to Next Africa, a daily newsletter on where the continent stands now — and where it’s headed. Sign up here to have it delivered to your email. In today’s edition, we look at Cape Town’s push to become a business-processing hub. Also:
For the past two decades, Cape Town has partly relied on a rapidly expanding call-center industry to cut its unemployment rate to the lowest of South Africa’s eight biggest cities.