A Simple Text Message Can Improve Food Stamp Access

Plus: How to actually close the gender pay gap 

Tamera Irme at her local Dollar General in Hamden, Connecticut.

Photographer: Tim Tai for Bloomberg Businessweek

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Genevieve Miller is a perfect Zoom emcee. The program manager at Code for America begins each meeting with a perky welcome and an icebreaker. To kick off a collaboration between her nonprofit and the Connecticut Department of Social Services last July, she threw out some trivia: Connecticut’s state animal is the sperm whale. Its nickname is the Nutmeg State. A New Haven restaurant is credited with inventing the hamburger. The Pez factory is located in Orange. That last factoid prompted CfA staffers to add a visit to an upcoming research trip where they’d be talking to food stamp recipients and DSS employees throughout the state.