
Amtrak President and CEO Richard Anderson at his office in Washington.
Photographer: Stephen Voss/ReduxFeature
Amtrak CEO Has a Plan for Profitability, and You Won’t Like It
Chopping up long-haul routes and saying goodbye to traditional dining-car service are part of former Delta chief Richard Anderson’s solution. Train lovers aren’t thrilled.
My journey from New York to New Orleans on the Amtrak Crescent began forebodingly. I was stowing my bags in the sleeping car. As the train left the station, the Amtrak attendant who’d be taking care of me on the trip stopped by. “Settle in,” he advised. “We’re going to be here for a while.”
“Yeah,” I said. “Thirty hours.”
