Google Adds Mental Health Tools to Gemini Chatbot After Lawsuit

The Google Gemini website.

Photographer: Andrey Rudakov/Bloomberg

Alphabet Inc.’s Google plans to introduce new mental health support features for its Gemini chatbot as the company and rivals, like OpenAI, have faced several lawsuits accusing their artificial intelligence tools of leading to harm.

Gemini will add an interface directing chatbot users to a support hotline when the conversation indicates “a potential crisis related to suicide or self-harm,” Google said in a blog post on Tuesday. Additionally, the company is adding a “help is available” module for chats about mental health and design tweaks to discourage self-harm.