Meta to Reduce Role of Outside Content Moderators in Favor of AI

Meta Platforms Inc. will soon cut back on its use of third-party vendors to help with content moderation, relying instead on advanced artificial intelligence systems to detect and remove posts that violate the company’s terms of service.

Meta, which owns Facebook and Instagram, has used AI for years to detect spam and abusive posts at scale on its networks, and has also paid human moderators from companies like Accenture Plc to manually review and remove inappropriate posts.