Indigo Puts Focus on Building Resilience After Operations Glitch

IndiGo will focus on strengthening operations and internal processes this year, following a severe system failure in December that laid bare the limits to the Indian budget carrier’s rapid expansion.

“Building resilience in the system and making sure that the massive ops we have today, with 2,200 daily flights, is further solidified” will be a key priority for the airline this year, Chief Executive Officer Pieter Elbers said in an interview with Bloomberg TV at the Singapore Airshow on Tuesday.