Amazon Ring Workers Ordered to Relocate Amid ‘AI-Powered’ Push

The Ring Outdoor Cam Pro cameras. 

Photographer: Michael Nagle/Bloomberg

Amazon.com Inc.’s Ring division has ordered hundreds of customer service workers to relocate to central hubs in the US and UK amid a companywide push to streamline and automate operations.

The affected personnel, who have been working remotely, will have to report to offices in Hawthorne, California; North Reading, Massachusetts; Tempe, Arizona; or London, according to a memo sent earlier this month and reviewed by Bloomberg. Hundreds of workers will have to relocate to keep their jobs, according to two people familiar with the matter.