A Book to Make You Less Afraid of Workplace Conflict
Being in conflict puts you in the uncomfortable position of having to defend your ideas, interests and beliefs.
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We have all felt it before, in the moments leading into a difficult conversation at work, in the seconds after a friend says something you deeply disagree with, or maybe after you realize, mid conversation, that a family member has recently developed wildly different political views than you. It's an uncomfortable feeling: the acknowledgment of the beginning of a conflict.
If the mere anticipation of conflict can upset us, what can be said about the way we navigate the conflict itself?