Work
Some Bosses Embrace Work From Home to Keep Wages Down
With potential hires in short supply, companies increase their recruiting in areas where pay is lower.
Photo Illustration: 731; Photo: Getty Images
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For all the high-profile bosses who’ve ordered staff back to the office, plenty of US businesses are still embracing work from home, partly because it means they can hire workers where they’re more affordable.
At Extra Space Storage, near Salt Lake City, which has one of the tightest job markets in the country, managers were struggling to staff a call center last year. The company, which owns or operates more than 2,000 self-storage centers in 42 states, was increasing pay, but workers still kept departing, says Tyler Jacobsen, senior director of talent acquisition and retention.