Twilio to Cut 11% of Staff After Growing ‘Too Fast’

  • Shares of software company down 73% this year in market rout
  • Company focusing on profitability after pandemic growth
Jeff LawsonPhotographer: David Paul Morris/Bloomberg
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Twilio Inc., a maker of customer communication and marketing software, saidBloomberg Terminal it will cut about 11% of jobs and restructure the company in a push for profitability after a period of rapid expansion.

Sales strategy, research, and administrative staff will be most affected by the workforce reductions, Chief Executive Officer Jeff Lawson wrote in a letter to employees Wednesday. The shares rose 0.5% in New York.