Technology

Amazon’s Former Delivery Guru Wants to Solve the ‘Middle Mile’

Scott Ruffin’s startup, Pandion, aims to ease delivery cost and congestion for the competition.

Scott Ruffin, founder of startup Pandion.
Photographer: David Jaewon Oh for Bloomberg Businessweek

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By Spencer Soper

February 2, 2021 at 11:00 AM UTC

This article is for subscribers only.

This article is part of the February 8, 2021 issue of businessweek.

Long before the pandemic overloaded U.S. delivery infrastructure, Scott Ruffin was trying to make Amazon.com Inc. a shipping powerhouse. He spent five years building out home-delivery operations for the e-commerce giant, reducing its dependence on services such as FedEx Corp. and United Parcel Service Inc.

Now Ruffin wants to do it on his own. Introduced in stealth mode in September with $5 million in seed funding, his startup Pandion aims to help major retailers offer affordable one- and two-day deliveries and compete with his former employer.