Working From Home

You Can’t Check In Too Often With Your Remote Employees

Communicate frequently to discourage disengagement and a loss of productivity.

Illustration: Oscar Bolton Green for Bloomberg Businessweek

Working in an office, there’s a rhythm of once-a-week meetings and periodic check-ins, supplemented by casual elevator updates (“Hey, I just talked to Julie …”). But now that your staff is spread out on couches and in kitchens, you need a new communication strategy. Top management experts shared their tips.

“Short and frequent is the pattern that works,” says Timothy Clark, chief executive officer of LeaderFactor, a training and consulting organization. “Employee engagement is dynamic and delicate. If you don’t communicate frequently, people disengage and lose productivity.”