Economics
Automation Actually Creates More Jobs, at Least in the Beginning
Companies are learning it takes people to make digital technologies work.
Working in a remote command center, Ethan Booker (left) and Kirsten Sheahan, both attending physicians, interview and assess patients over video chat as part of the MedStar Health Emergency Department’s TeleTriage program.
Photographer: Melissa Lyttle/BloombergThis article is for subscribers only.
It’s another day at the emergency room of MedStar Washington Hospital Center in the nation’s capital. Patients are streaming in on foot and on stretchers.
“I used to stand right here,” says Dr. Ethan Booker, pointing to the spot near the door where he once kept watch as the physician in triage. The PIT’s job is to grade human damage. It’s an emotional tug of war: Somebody needs you, but somebody else coming through the door may need you even more.
