Pindrop's Software Is a Lie Detector for Call Centers
Pindrop’s software detects suspicious calls
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Innovator: Vijay Balasubramaniyan
Age: 34
Chief executive officer of 40-employee Pindrop Security, founded three years ago in Atlanta
Form and function: Pindrop analyzes phone calls for call center workers to determine whether the people on the other end are trying to defraud the company. The software quickly pinpoints a call’s city of origin without tracing it.